Frequently Asked Questions
We will provide a 2-year warranty on the entire Smart premium machines SL machine, during which the customer will receive full and prompt service. In case of non-human damage, Smart premium machines SL will send spare parts free of charge to replace any damaged part on the machine.
Smart premium Machines SL can provide overseas service including installation, commissioning, training and maintenance to customers all over the world.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
If a customer orders a small machine with wooden packaging, we will deliver the machine in a consolidated container, or if the customer orders two or more machines together, we will ship them in a container and send it to the port, which will help the customer save even more money.
We have a world-class R&D team to support the quality of our machines, and our products are CE and SGS certified, proving the advantages of Smart Premium machines.
Our minimum order quantity is one unit, and products can be customized in terms of color or logo. For some products, you can also provide drawings for non-standard customization. Due to the numerous types of our products, we recommend that you contact us directly to inquire about the different product customization requirements.
Usually, manual small grinding equipment, tool grinding equipment, surface grinders, internal and external cylindrical grinders, and other small equipment are sold in stock, and the delivery time is generally around 5-7 days, depending on the mode of transportation. The delivery time for small non-standard equipment, such as customized and modified external cylindrical grinders and punch machines, is usually around 20-30 days. The lead time for large CNC tool grinding equipment is usually around 30-45 days, and the specific delivery time may vary slightly depending on the production cycle of different products.